Terms & Conditions
Terms and Conditions
Shipping, Refund and Exchanges
Thank you for shopping at Organized Builders.
We are a small business that does not operate 24 hrs a day. We have built this store to work as an automated process providing simple products that have been repetitively used and tested in industry for over 20 years. It may take up to 7 days for a reply as we do not man the store or email inbox daily.
We offer a limited refund and/or exchange within the first 7 days of your purchase, if 7 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.
Eligibility for Refunds and Exchanges
- Your item must be returned to info@organizedbuilders.com.au along with the reason for your return or exchange.
- To complete your return, we require a receipt or proof of purchase.
- Only regular priced items may be refunded, sale items cannot be refunded.
- If the item in question was incorrectly downloaded when you in fact wished to download another item, we understand that this may happen. You were asked to double check that the item you were downloading was correct and therefore you should have checked. As you have now downloaded another product which is in your possession we cannot refund or exchange for another product without an administration fee. The administration fee for exchanges is $11.95 inc gst per file.
- Cannot open Excel© files. Throughout the purchase procedure on all of our products we have made clear notes that you must have Microsoft Office© or similar Microsoft© programs capable of opening and using Excel© based files. We do not offer refunds or exchanges if this is your reason for requesting a refund or exchange.
Exchanges
All of our products are a digital technology that have been primary and tertiary security and function tested. We only exchange items if they are proven to be defective. If you need to exchange it for the same item, send us an email at info@organizedbuilders.com.au with the reason and the original file you downloaded. We will assess the file, if found to be defective we will send you a replacement copy.
Refunds.
Our products for purchase and use are a digital technology file based on the interlectural properties designed and constructed to suit a particular project. The product has not been produced for any other purpose than to provide a template for the purchaser / user. As the original project that the product was based on has been completed the template is deemed to be accurate and completely free of defects. Refunds on our products require the purchaser to return the product via email to info@organizedbuilders.com.au with the reason for the refund request We will assess the file, if found to be defective we will send you a replacement copy.
For all other refunds an administrative charge may be incurred.
Shipping
If you have not received your product within 24hrs, first check your junk email folders and your downloads folders. If you still cannot find the file please log back into your account and download again. Your account will remain open and will retain your file for you to re-download for up to 30 days.
- Organized Builders store will make the product available for download usually within minutes of your payment verification. It may take longer depending upon internet speeds and other factors external to our control.
- For your security, we cannot access your account password. If you lose your password you will have to open a new account.
Users agreement
Users shall not and has no right to either:
- reproduce, publish, distribute, sub-license and/or resell either the Website and/or service/product to any other person; or
- use either the Website to supply any service to any person; or
- modify, adapt, disassemble, recompile and/or reverse engineer either the Website or service/product;
- access or use either the Website and/or service to market, publish, transmit, broadcast, distribute or sell any article, product, material or other matter that either:
- infringes the rights of any person, including, without limitation, Intellectual Property Rights, trade secrets, rights of privacy and publicity.
- is libellous, defamatory or slanderous,
- condones, promotes, contains or links to adware, cracks, hacks or similar utilities or programs,
- contains explicit sexual content,
- does or may denigrate or offend any ethnic, racial, gender, religious or other group, through use of language, images, stereotypical depiction or otherwise,
- is designed to or does harass, threaten, defame or abuse others,
- exploits images or the likeness of minors,
- encourages the use of drugs or the under-age use of alcohol or cigarettes, or
- is generally offensive or in bad taste;
- use “Spam”, “blast-faxes” or recorded telephone messages to market or sell any products or services,
- use, transfer or implant a virus, routine or any computer program or technology that disrupts, disables, interferes with or otherwise has a detrimental affect on the Website and/or the Organized Builders Platform,
- take any action that imposes any unreasonable or disproportionately large load on the Website or the Service,
- use a robot, spider or other device or process to monitor the activity on or copy pages from the Website or the Service,
- collect electronic mail addresses or other information from our Website,
- impersonate another person or entity,
- engage in any activity that interferes with any person/s ability to use or access the Website and/or services, or
- assist, procure or aid any person to engage in any activity prohibited by these Terms of Use; or
- frame or link or otherwise use or display the Website in such a manner so that it appears to be part of its own or someone else’s website, without specific agreement.
Malicious behaviour:
All of our products have been primary and tertiary security and function tested. Our products are simple Microsoft Excel© based files. They have been added to our list of products on our store with certainty that they do not have malicious intentions and are solely for the purpose as explained in the item description. Organized Builders store cannot be held responsible for malicious events that can arise from the internet. We assure all our customers that your security is our greatest concern and that Organized Builders will do our best to maintain the highest levels of security possible.
Copyright and licensing
All Organized Builders products available on website require the purchaser to own a Microsoft© program to open & operate our files. Organized Builders uses licensed Microsoft© programs to construct our templates to be used in our office. We do not have license rights to sell Microsoft© products or programs and Organized Builders has no intention to harm any part of the Microsoft© company or brand in any manner.
CUSTOMERS AND USERS OF ORGANIZED BUILDERS WEBSITE AND PRODUCTS ACKNOWLEDGES AND AGREES THAT ORGANIZED BUILDERS MAY IN ITS SOLE AND UNFETTERED DISCRETION, UNILATERALLY AND WITHOUT NOTICE, TERMINATE THESE TERMS OF USE, DISABLE AND DENY ACCESS TO THE USER TO THE WEBSITE AND THE SERVICES, AND TAKE LEGAL ACTION AGAINST ANY USER WHO ENGAGES IN ANY ACTIVITY OR CONDUCT THAT IS PROHIBITED BY THESE TERMS OF USE AND/OR BY ANY RELEVANT LAW, REGULATION OR RULE.